Retro Edinburgh have a striaghtforward trading structure. We want all our customers to feel happy with any purchases and we make sure all purchasers are aware of the attributes of the items purchased. For example some chairs are not suitable for standing on due to their construction or may have a upper weight limit. Glass tops although very tough and strong can still be broken with incorrect treatment such as dropping heavy weights on the glass. All these things are mainly self evident where a purchase has been misused there will be no recourse other than statutory obligations from retro Edinburgh. Once purchases have been delivered and paid for we do not offer any refunds for whatever reason.